| MEMBERSHIPS | We offer four membership levels: Silver, Gold, Platinum, and Diamond.
Click here to explore the benefits of each level and to sign up.
For details about our exclusive Diamond level, which has limited availability, be sure to ask a team member. |
| What are the drop-off & pick-up times? | Hours of Operation
We are open seven days a week, excluding holidays, from 8:00 AM to 8:00 PM.
For New Clients:
To ensure we have all the necessary information to care for your pet properly, please allow enough time to complete
the required forms when dropping off. |
| What Vaccines are required for my pet for boarding? | Vaccination Requirements
For dogs, the required vaccines are Rabies, Distemper, and Bordetella.
For cats, the required vaccines are Rabies, FVRCP, and Feline Leukemia.
Important Details:
• Vaccines must be administered at least 10 days prior to boarding.
• All vaccine documentation must be submitted to us at least 10 days before boarding to confirm everything is up-to-date.
Visit our Requirements Page for more details.
Rabies Vaccine Certificate:
While we require documentation for all vaccines, a copy of the current Rabies Vaccine Certificate must be kept on file at our facility.
Please ensure this document includes:
• Name and Address of the hospital/clinic
• The veterinarian’s signature and license number
• Expiration date
• Serial number of the vaccine used
Submit all current vaccine documentation through our Vaccine Upload Page to avoid loss or delays:
Click here to see a sample certificate.
Additional Notes:
• Self-administered vaccines will not be accepted.
• Vaccine records must be issued by a licensed veterinarian.
• Per Pennsylvania law, Rabies vaccines must be administered only by a licensed veterinarian.
Pennsylvania law requires that a rabies vaccine be given only by a licensed veterinarian. |
| What if I don't know how to read my vets paperwork? | We understand that veterinary vaccine terminology can be confusing. Below are the acceptable variations for each required vaccine. If you need further assistance, please call us at 570-646-6012.
• Distemper: DAPP, DALPP, DAPPC, DHLPP, DHPPC, DA2PPV, DA2PP, DHPP, or DHPPV
• Bordetella: Bronchicine, Intra-Trac, Naramune-2, or Bronchi-Shield
• Rabies: Defensor® 3, RabVac, or Imrab
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| What if I don't want to over vaccinate my pet? | We understand that some pet owners may have concerns about over-vaccinating.
For this reason, we accept a titer test as proof of immunity for Distemper and Bordetella only. The test must be current, and the levels must indicate sufficient immunity.
Please Note:
Due to state law, a Rabies titer is not considered sufficient. We cannot board any pet that is not up-to-date on their Rabies vaccination. |
What if my pet is not used to new people,
has some fear aggression/reactivity, anxiety or dog reactivity? | We understand that some dogs may experience fear or anxiety. To help them adjust, trial or evaluation visits to the kennel may be necessary. These visits can range from minimal to extensive and are available Monday through Friday only; they cannot be scheduled on weekends.
Trials and evaluations are conducted at the discretion of Camp KCS. Based on the results, we will determine whether the dog is suitable for kenneling.
Camp KCS reserves the right to decline kenneling for any dog that we believe may pose a risk to themselves or to our staff. |
| What forms of payment can I pay with? | We currently accept the following payment methods: Cash, Visa, MasterCard, Discover, and American Express.
For more details, please visit our Payment Page here.
Checks:
• Checks are only accepted by well-established clients upon request.
• First-time clients may not pay by check.
• Checks over $500 must be pre-approved.
Please Note:
All credit card payments are subject to a 3% processing fee.
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Do I have to bring food with my pet?
| We strongly recommend bringing your pet's own food, as sudden dietary changes can lead to gastrointestinal issues. To simplify feeding times and ensure your pet receives the proper amount of food during their stay, we are implementing a new policy.
New Policy:
All clients boarding their pet(s) or using daycare services at Camp KCS must pre-package and label each of their pet’s meals.
Click here for instructions
If staff need to pre-package your pet’s food, a pre-bagging fee will apply.
If you choose not to bring food, we will supply dry food only (Fromm Classic for dogs or Purina for cats). A Pre-bag fee will apply.
Any special dietary feedings like wet/can food or if your pet has allergies, you would have to bring that with you.
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| What happens if my dogs must be separated for feedings? | An additional fee will apply for supervising or separating your dogs during feedings.
Options for You:
• You may need to book two separate kennels.
• If supervision or separation is required for feedings, there will be an extra charge of $10.00 per day.
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| What if my dog(s) are on medication? | There is no charge for administering basic medication, which includes simple oral medications that can be easily mixed with food or administered by other easy methods.
If your pet requires more complex or extensive medication, additional charges will apply.
Important:
Please ensure your pet has not visited the veterinarian within 10 days prior to boarding. If your pet must see a veterinarian within that period for medical reasons, please provide a doctor's note confirming that your pet does not have any contagious medical conditions or has not been exposed to any contagious issues. |
| What items may I bring with my pet? | We welcome most items that will help your pet feel more comfortable, such as toys, blankets, beds, and treats. However, we cannot accept rugs, mattresses, or large blankets that are difficult to wash.
We recommend not bringing bowls, as we provide plenty, and they are often misplaced during cleaning.
If your pet uses an elevated feeding station, especially for larger dogs, please bring it with you, and we will be happy to use it. |
| How often is my dog given the opportunity to relieve himself? | We ensure your dog is walked at least three times a day, providing them with opportunities to relieve themselves and enjoy plenty of
one-on-one attention. |
| Will my dog have exercise while they are there? | We have a fenced-in backyard for exercise and play, as well as an indoor play area for when the weather isn't ideal.
You can schedule additional daycare, play, or exercise sessions to ensure your pet gets the daily activity you want for them. Please refer to our Pricing page for more details on adding daycare to boarding. |
Would I be able to visit my dog while they are there?
| Yes, you are welcome to visit your dog or take them out for a while. Visitation must take place outdoors, or you can take your pet for the day. For the comfort and safety of all pets, inside the kennel visitation is not permitted due to the activity happening throughout the day. |
| What is the cost for Boarding my pet? | Please see our services page for pricing.
Please call our office and speak to a Camp Counselor, who can give you the specifics.
You can also download our price sheet - Click Here
You can also download our full Welcome Packet HERE |
| Is there a required deposit for boarding my pet? | In certain cases, a deposit may be required.
For long-term boarding (over 20 days), a credit card must be on file at the time of booking, and a 25% deposit is required at drop-off. In some situations, weekly charges may be applied to your card during your pet's stay. |
| What is Kennel Cough? | Kennel Cough is an Upper respiratory that is contagious between dogs - Click Here |
| Do you offer any discounts? | We currently offer several discounts:
• Senior discount (ages 62 and over)
• Active First Responder Discount (Police, Fire, Paramedic, EMT)
• Active Military & Veteran discount (proper ID required)
• Multiple Pet Discount (for pets in the same cage only)
We also offer our membership program See Here
We also have a "Frequent Fetcher" program that tracks your visits.
This program issues $10.00 off when you reach a certain point level, nothing for you to do.
THERE IS NO DISCOUNT STACKING
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| Can my dogs board together in the same kennel? | Yes, in most cases, there is no issue. However, dogs may behave differently in a kennel environment. If any signs of aggression between dogs occur, we may need to separate them.
Dogs who usually get along at home may experience what’s known as "transfer aggression" when they are agitated by the presence of new dogs. This can sometimes cause them to target the other dog in the same kennel. |
What happens if my dogs have to be separated?
| If your dogs need to be separated during their stay for their safety, we will accommodate that. However, the multiple pet discount will no longer apply, and you will be required to book separate kennels for any future boarding. |
| Can my dog & cat board together in the same kennel? | Unfortunately, they cannot board in the same kennel.
However, if your cat boards at the same time, you will receive a 20% discount on their boarding fee. |
| Are you closed on holidays? | Yes, we are closed for drop-off and pick-up on the following holidays:
• New Year's Day
• Memorial Day
• Independence Day
• Labor Day
• Thanksgiving
• Christmas
However, we do have staff on-site to care for the pets during these holidays. If you need to drop off or pick up your pet on a holiday, an additional fee will apply, and you must adhere to the specific drop-off or pick-up times for that day.
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| What if I am not sure of my pickup date. | Due to high demand for boarding, the following fees will apply to all reservations:
• Late Pick-Up: If you do not pick up your pet on the scheduled date and need to pick up the following morning, the half-day discount no longer applies. You must pick up by 8:30 AM.
• Pick-up after 8:30 AM will incur an additional $15.00 fee for that day.
• Extended Stay: If you extend your stay beyond the original pick-up date, a $15.00 fee will apply for each additional day.
• Early Pick-Up: If you pick up your pet earlier than scheduled, you will be charged for the full duration of the original stay.
Appointment Cancellation
When you book a boarding reservation, you are holding a space that is no longer available to other clients. To be considerate of others, please call us as soon as you know you will need to cancel your appointment.
• Cancellation Notice: We require at least 72 hours (3 days) notice for cancellations due to high demand. This allows us to offer the slot to another client.
How to Cancel Your Appointment
To cancel, please call us at 570-646-6012. You may leave a detailed voicemail if necessary, and we will return your call as soon as possible. Alternatively, you can cancel through your client portal.
Late Cancellations/No-Shows
• A cancellation is considered late if made less than 72 hours before the scheduled appointment.
• A no-show occurs when a client misses the reservation without canceling.
For either a late cancellation or no-show, a $15 per day/per kennel charge (minimum $40.00) will be applied.
After a no-show or late cancellation, a 25-50% deposit may be required for all future reservations.
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| Is there video viewing available during my pets stay? | Unfortunately, we do not offer video viewing for our kennels. However, we do offer a Facebook picture sign-up.
Due to the high volume of requests, especially during peak seasons, we require clients to sign up for picture requests. The sign-up sheet is available on the counter in our office.
Cost for Facebook Posts:
• $5.00 per post (includes multiple pictures).
• This option is included with Daycare.
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| What is Daycare? | Scheduling playdates with other dogs is the best way for your dog to improve and refine their social skills. Dogs that are dog-friendly but not spayed or neutered will have limited playtime.
• Our grassy outdoor yard provides plenty of space for running and playing.
• Our indoor play arena is climate-controlled, ensuring comfortable play in all weather conditions.
• All playgroups are supervised 100% of the time by our highly-trained staff.
• A Facebook post will be shared, showing your pet having fun.
Daycare is an ideal option for energetic, dog-friendly dogs who just need a simple introduction to other dogs.
Please Note:
• Daycare arrivals after 12 PM are not guaranteed pictures.
• Playgroups are designed to suit each dog’s play style, so your dog will enjoy quiet time indoors during extreme heat or cold, as outdoor play is limited.
We do not accept dog-aggressive dogs for either boarding or daycare.
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